Building Trust, Credibility and Influence
In today’s workplace, the “my way or the highway” style of management is not well-received or effective. And often, we need to influence others – team members, council or board members, associates – with whom we do not have a direct reporting relationship. This seminar helps participants examine how their leadership and communication styles either build up or tear down their credibility and influence with others. Participants will interact to learn ways to foster trust, rebuild relationships, model accountability, and present ideas in a way that supports buy-in rather than “tune-out”. Influence tactics and methods will be studied and practiced to enhance participants’ ability to return to the workplace armed with the skills needed to repair and build relationships in the organization.
Core Leadership: Focusing on What Matters
A great transformation is taking place in the world today inspired by the return of timeless, universal principles that give birth to legitimate power and greatness. We live in a time when holders of power are often suspect, and actions that stem from the use of authority are questioned. Followers are no longer motivated by old leadership paradigms of control, mistrust, fear and directive commands. A new leadership style is emerging inspired by Five Powerful Pillars that source from these timeless, universal principles. In this powerful seminar, you will experience a paradigm-shifting leadership model that embraces inner qualities and strength versus a pure exercise of authority, as well as the expression of your own genuine authority to create deep trust and commitment in your group, transforming “good” into “great.”
Developing Peak Performers: The Flexible Leader
The job of a manager consists mainly of achieving results through others, yet managing people effectively is also the supervisor’s hardest job. In this session, participants will learn a valuable tool to help develop and manage their employees. You will learn your own preferred employee management style, and more importantly, how to adapt your style to meet the needs of each individual employee. You will understand the keys that unlock the door to employee motivation and how to master two types of interaction: directive and facilitative. Role flexibility, readiness analysis and teaming for success – three basic skills that help you develop your employees – will be addressed. You will leave this session knowing how to lead employees to peak performance through effective Directing, Coaching, Mentoring and Delegating.
Envisioning the Future: Strategic Planning & The Balanced Scorecard
As supervisors and managers, we are being asked more and more often to look up from our day-to-day tasks and to see the big picture or to think long-term. This session will help you develop your ability to anticipate and plan for the future, by providing you with a framework for developing mission, vision, values, strategy, objectives and measurements. You will discuss yours and others’ attitudes toward the future, and learn techniques for developing a vision with power and depth. Using the Balanced Scorecard, you will discover your ability to shape the future and make a difference – and how to help others join in the process.
Intentional Leadership Conversations
This seminar is an opportunity to take time out from your daily round of duties as a supervisor, manager or team lead, and spend some time thinking about who you are as a leader. In our management and supervisory roles, we are responsible for making sure the work gets done. Using our management and technical skills, we focus on tasks, projects, deadlines, budgets, and efficiencies. In our role as a leader, however, we must use our vision, influence and interpersonal skills to focus on relationships, teamwork, building trust and commitment, and being an effective coach and role model. In this seminar, you will learn about the newest ideas in leadership, as well as be refreshed on some of the tried-and-true ideas still successfully being used in today’s workplace. This seminar helps leaders discover and capitalize on their own leadership strengths and style, uncover their development areas and design a plan to make improvements, and integrate new ideas into their daily interactions.
Leadership in a New Era: If I Took Away Your Title, Would They Still Follow You?
As a manager or supervisor you are always leading others, whether you are aware of it or not. What does it mean to be a leader in today’s organizations? Do you have what it takes to lead today’s employees? You will learn the answers to these questions in this session, which is designed to provide you with up-to-date information about how to achieve success as a leader in your career. You will learn the Seven Sources of Power and the Five Practices Expected from Today’s Leaders, and you will assess your own leadership strengths and development areas.
Leadership Lessons We Learn From Our Favorite TV Characters
From the castaways of Gilligan’s Island to the inhabitants of Mayberry to the crew of the Enterprise, familiar TV characters can teach us surprising lessons about our leadership trials and tribulations. This session uses popular entertainment to illustrate practical management philosophies.
Leading a Successful Change Effort
In many workplaces today, the only constant is change. In this session participants will understand how the process of change in our personal and professional lives affects us. This session explores natural responses to change such as fear, resistance and denial and helps leaders understand and practice the skills necessary to lead themselves and others through a successful change effort. Participants will discover how to be more flexible, how to create strategies for accepting the new and different and how to be more comfortable taking risks. Supervisors will learn how to approach employees in change situations to help them better deal with the transitions they experience.
Leading with Emotional Intelligence
As our organizations continue to change in response to a changing environment, our expectations of our leaders are changing as well. In this session, participants will learn Daniel Goleman’s five components of emotional intelligence. You will apply these components to your own leadership style through assessment and feedback, and practice techniques designed to enhance your level of emotional intelligence, or “EQ”. Because most leadership situations today require the use of influence rather than absolute authority, you will also learn about the best ways to enhance your credibility and improve your influencing skills. You will leave the seminar with a meaningful personal leadership credo that will inspire you and remind you to continue to work on achieving a high EQ.
Modern-Day Ethics for Today’s Leaders
Leaders in today’s organizations are required to be committed to the highest standards of business conduct in all of their internal and external relationships. Adhering to high standards of integrity helps us avoid business and personal problems that illegal or unethical behavior may bring, makes our organizations better places to work and helps us to be seen as trusted contributors to our communities. This interactive seminar provides participants with an understanding of how individual and organizational ethics impact our world today, an opportunity to discuss and learn more about what constitutes ethical and principled behavior, and a framework for how to apply the ideas learned back in the everyday working environment.
‘Oh Behave’ is a lively session examining individual behavior styles. We explore those frustrating, and endearing, traits people exhibit at different points in time. This session talks about strategies to make the most of people’s particular behavioral styles as well as your own. It shows participants how to read other people and allows them to see how others interpret their behaviors. Learn how fears can disengage people from a team and why different people become threatened in the work setting. Build empathy and compassion for the needs and struggles of your employees.
Successful Leaders Adapt
The job of a leader consists mainly of achieving results through others, yet managing people effectively is difficult. In this session, participants will learn to develop and manage their employees. You will learn different models that will help you adapt your style to meet the needs of each individual employee. You will leave this session knowing how to lead employees to peak performance through effective directing, coaching and delegating.
These People Are Driving Me Crazy
This session is designed for managers to develop effective performance reviews and learn successful techniques to address performance issues in timely and appropriate fashions while keeping employees motivated and engaged. It will explore how to give people better understandings of each other’s expectations. Participants will learn and apply a variety of techniques to different situations to become familiar with different ways to respond to or address employee situations. The steps presented in this session will help prevent unnecessary unemployment claims, and teach how to mitigate potential litigious situations and avoid legal claims.
Why We Do What We Do
Every day, subconsciously or consciously, we make decisions. These decisions are based on our previous experiences which have made up our beliefs. We form beliefs that motivate our actions. As our motivations differ from those of others, conflict and disagreement arises. Understanding each other’s perspectives will foster positive and productive interactions. This program examines six main areas of human motivation and explores how we can relate to those who don’t share our motivations. Learn how a lack of understanding of individual motivators may cause opposition within an organization or with external business operations. Participants will learn techniques to handle confrontation. They will learn how to bridge differences in motivators in order to achieve everyone’s maximum potential.